Return & Exchange Policy for Creators Couture
Return & Exchange Policy
If you have any questions at all before your purchase, shoot me a message. I am often on instant chat, so I can answer you very quickly! xx Jessica
Digital products are instantly available for download after purchase, so they are not refundable. Please read all details before ordering your digital product, and make sure you are familiar with working with that file type.
FAQs: All Your Questions Answered
What type of payment methods do you use?
We currently accept payments through all major credit cards as well as paypal
How secure is your store?
Our Store is powered through Shopify. Shopify is certified Level 1 PCI DSS compliant. This compliance extends to all online stores powered by Shopify.
I have questions before I order, how do I contact you?
Don't hesitate to send me a message if you still have a question! You can email me at hello [at] creatorscouture.com, use my contact form HERE or contact me via the chat feature at the bottom of the page. I generally will be able to reply to your email very quickly, although in some circumstances it may a few hours or the next business day. My business hours are 9am to 5pm Central European Standard Time.